about us...

Get to Know Matthew Tennenbaum, Founder/President and Executive Adjuster

Matthew has over 19 years of Regional and National Account Management and Property/Casualty claims handling experience ranging from homeowners and small businesses to manufacturing, distribution, hospitality, real estate management and retail clients including the Navy and large corporations such as EMI, WalMart, Kmart, Circuit City, Best Buy and Borders. Matthew became highly regarded for his ability to lead large projects and people and for his negotiation skills and exceptional client service. After 11 years of growing, managing and directing an account base exceeding $30 million in annual sales, he was ready for a change. It was time to return to the family business, insurance claims adjusting and help grow the business. Matthew formed a new insurance claims Third Party Administration company (TPA) to service the claims handling needs for Self Insured's and Lloyds of London Syndicates providing property and business interruption insurance to the real estate and hospitality sector. In addition, he continued to act as COO for the families Independent Adjusting Business and handled a large variety of property damage and boiler and machinery claims for the firms insurance company clients, as an Independent Adjuster. Wide ranging experience was gained handling claims for a significant portfolio of insurance company and third party administration clients including: ACE, Affiliated FM, AIG, Arch, Archway, Arran Claims, BB&T Bank, Chubb, Cunningham Lindsay, Firemans Fund, Great American, Legion, Lexington, Lloyds of London, Marsh, NXS, Professional Waranty Corp., Steadfast, Sumitomo, Ward and Zurich,

However, after becoming disheartened with the industry trend to mitigate claim settlements and the Carriers poor handling of claims and customer service, he was ready to make a change and make a difference. Matthew knew that his knowledge and expertise of coverage and claim preparation garnered from his experience working for the Insurance Companies could significantly benefit businesses and homeowners directly with their loss recovery efforts. It was decided that JustClaims Public Adjusters would be formed to represent the policyholder (insured) and their interests directly.

Matthew holds Public Adjuster licenses in 8 states along the east coast and is an accredited Insurance Producer in NJ, PA, TX and LA. A graduate of West Virginia University, Matthew earned a Bachelors of Science in Business Administration and is working towards an Associate of Claims (AIC) and Property Claims Law Associate (PCLS) designations.

"Our commitment to customer service is 2nd to none. We take great pride in representing our clients and in that sprirt I am always available to speak to contact directly for free consultations and/or to discuss your existing insurance claim."

direct 609.410.1922 or matt@justclaims.net

Get to Know JustClaims - Solutions, Not Problems

At JUSTCLAIMS Public Adjusters we do things differently. Even before beginning our specialization in public adjusting, we became widely known as a pragmatic, constructive and a results-oriented firm. We provide clear and practical advice and help our clients achieve their objectives in a sensible and cost-effective manner.

Knowledge & Specialism

Businesses and Homeowners of all kinds turn to JUSTCLAIMS Public Adjusters with their most important and challenging losses and claims. Successfully resolving complex personal and commercial claims is an art as much as a science. That’s why it pays to engage experts with extensive knowledge of dealing with the most complicated and sensitive elements of a claim. Our adjusters have backgrounds working for insurance companies. Therefore we are intimately familiar with their handling of claims, operations, philosophies, protocols and internal challenges. Fortunately JUSTCLAIMS Public Adjusters is prepared to ensure that even the most complex claims are quickly and professionally resolved. We assemble the most qualified team of experts tailored to your situation and demands where specialized expertise is required. Our team consists of the most qualified professionals including Licensed Adjusters, Appraisers, Attorneys, CPAs, Emergency Services and Restoration Companies.  Our thorough analysis and exhaustive preparation of your claim paired with our knowledge of insurance coverage and loss recovery methods result in the greatest possible financial settlement and cost effective recovery. The knowledge and experience of our experts has proved invaluable to our clients across many sectors.

Valued Relationships with Clients

Commitment to Our Clients "Know your client" is a rule we at JUSTCLAIMS Public Adjustersare committed to. We have a 'can do' approach to the business of claims and work collaboratively with clients to deliver technical excellence underpinned by practical solutions. But we also know that technical excellence is not enough – being accessible, responsive and caring about our clients' needs is what drives our business relationships. The foundation of our success is solid long-term relationships with our clients. We foster personalized, one-on-one client relationships while at the same time emphasizing the team approach to solving complex claim problems. By doing so, we are able to combine creative solutions, sound claims analysis and responsive service while still maintaining cost-effectiveness.  Insight, experience and commercial acumen are just some of the qualities that make JUSTCLAIMS Public Adjusters successful. Channeling those qualities into powerful partnerships with our clients is what makes us different.

Experience & Expertise

Our philosophy has been developed through the handling of thousands of claims in diverse areas of expertise.  We strive to achieve a well thought out strategy that consistently delivers desired results for our clients. With wide-ranging and varied experience in insurance and commerce, JUSTCLAIMS professionals don’t just understand insurance claims, law and accounting. They understand business and more importantly people. That is why our creative property solutions are so effective in helping companies to achieve a full recovery, following disruption or disaster. Our general liability services are equally effective at minimizing costs and mitigating settlements.  Our associates are widely respected for the depth of their industry knowledge, and for being responsive, efficient, and easy to work with.

When adding to our team, we seek seasoned professionals whose depth of knowledge and experience fit the needs of our clients as well as talented young professionals whose outstanding performance indicates they will be among the top performers in their areas. Our professionals are at the leading-edge of insurance developments. Their expertise is regularly drawn upon not only by our clients but also by other firms for specific matters. We continually develop the skills of our associates through professional training and continuing education programs. It is testimony to our expertise and experience that we receive a substantial proportion of our business through professional referrals and recommendations. Insurance Agents, Brokers, Lawyers, Accountants, Adjusters, Executives, Builders, Contractors, Engineers, family and friends all recognize the value added by our particular specialization and innovative approach.

Innovation & Authority

Sometimes, it isn’t enough to follow the exact terms of the insurance policy, or the guidelines governing the usual management and settlement of a claim. The realities of a situation often demand a much more flexible and creative approach. JUSTCLAIMS Public Adjusters has a strong track record of finding imaginative solutions to complex problems. We use our knowledge and experience constructively to anticipate developments, to identify opportunities and to bring new and innovative ideas to our clients.  

Objectivity & Independence

JUSTCLAIMS Public Adjusters understands that being objective and championing the needs of the policyholder are not mutually exclusive. Far from it, objectivity and independence are pre-requisites. This is because, more often than many people realize, collaboration not confrontation is the secret to accomplishing the optimum outcome. This is especially true of complex insurance claims, where it is necessary to craft genuine win-win solutions in order to obtain the full co-operation of insurers and achieve the most valuable settlement. Of course, some firms will say that value is all about “maximising the size of your claim.” This may not always be the desired result or in the best interest of the client. What sets us apart is our ability to achieve your objectives, whatever they may be and satisfy your goals.