cat claims

Concerns

Catastrophes such as hurricanes, floods, earthquakes etc. are unique as they typically cause many losses at the same time, thereby challenging adjusters, consultants, restoration companies and the insurance industry in general. Most Insurance companies, Catastrophe and Independent adjusting firms hire temporary adjusters in order to deal with the overabundance of claims during times of catastrophe. Their efforts usually have good intentions but unfortunately many of these adjusters lack the experience, knowledge or skills to properly measure and adjust the policyholders claims. This coupled with the fact that caseloads are much higher than normal, which often leads to delayed, incomplete and inaccurate loss adjustments. Unfortunately all these factors contribute to sloppy loss adjustments which are often incomplete, misunderstood and/or undervalued.

Disaster Management

In the era of lean management many companies require considerable post-loss assistance in dealing with the additional workload imposed by the effects of an incident. This is at a time when the existing management should be concentrating on business recovery, maintaining contact with customers and ensuring that business momentum is sustained. Our aim is to provide a multi-faceted disaster management service that will deal with all aspects of your building and machinery repair and replacement leaving the existing management to concentrate on normal management duties and essential post-loss customer liaison. In our experience many companies have suffered serious damage to their business because of their own involvement in handling a claim rather than directing their attention to managing their business and attending to customers.